--- title: Expedia integration Manual description: In the following article you will be able to review the step by step to integrate Expedia with Fidelity Suite, this integration will allow you to respond to reviews directly from our platform. --- [Skip to content](https://soporte.myhotel.cl/en/base-conocimientos/expedia-integration-manual-0#main-content) - [English](https://soporte.myhotel.cl/en/base-conocimientos/expedia-integration-manual-0) - [Español](https://soporte.myhotel.cl/es/base-conocimientos/manual-de-integracion-expedia-0) - [Português - Brasil](https://soporte.myhotel.cl/pt-br/base-conocimientos/manual-de-integração-do-expedia-0) English Show submenu for translations ![](https://soporte.myhotel.cl/hs-fs/hubfs/Logo%20myhotel%20a%20color.png?width=399&height=100&name=Logo%20myhotel%20a%20color.png) - Products Show submenu for Products - [Guest Satisfaction Surveys](https://www.myhotel.cl/en/guest-satisfaction-surveys-for-hotels/) - [Online Reputation Management](https://www.myhotel.cl/en/hotel-reputation-management/) - [Auto Case Management](https://www.myhotel.cl/en/auto-case-management-for-hotels/) - [Virtual Assistant](https://www.myhotel.cl/en/ai-virtual-assistant-for-hotels/) - Company Show submenu for Company - [About Us](https://www.myhotel.cl/en/about-us/) - [Succes Stories](https://www.myhotel.cl/en/clients/) - [Referral Program](https://www.myhotel.cl/en/referral-program/) - [Partnerships](https://www.myhotel.cl/en/partnership-en/) - [Work with us](https://www.myhotel.cl/en/jobs/) - Resources Show submenu for Resources - [eBooks](https://www.myhotel.cl/en/ebooks/) - [Blog](https://www.myhotel.cl/en/blog-3/) Open main navigation Close main navigation - Products Show submenu for Products - [Guest Satisfaction Surveys](https://www.myhotel.cl/en/guest-satisfaction-surveys-for-hotels/) - [Online Reputation Management](https://www.myhotel.cl/en/hotel-reputation-management/) - [Auto Case Management](https://www.myhotel.cl/en/auto-case-management-for-hotels/) - [Virtual Assistant](https://www.myhotel.cl/en/ai-virtual-assistant-for-hotels/) - Company Show submenu for Company - [About Us](https://www.myhotel.cl/en/about-us/) - [Succes Stories](https://www.myhotel.cl/en/clients/) - [Referral Program](https://www.myhotel.cl/en/referral-program/) - [Partnerships](https://www.myhotel.cl/en/partnership-en/) - [Work with us](https://www.myhotel.cl/en/jobs/) - Resources Show submenu for Resources - [eBooks](https://www.myhotel.cl/en/ebooks/) - [Blog](https://www.myhotel.cl/en/blog-3/) - - [English](https://soporte.myhotel.cl/en/base-conocimientos/expedia-integration-manual-0) - [Español](https://soporte.myhotel.cl/es/base-conocimientos/manual-de-integracion-expedia-0) - [Português - Brasil](https://soporte.myhotel.cl/pt-br/base-conocimientos/manual-de-integração-do-expedia-0) English Show submenu for translations - [Go to my account](https://fidelity.myhotel.cl/login) [Go to my account](https://fidelity.myhotel.cl/login) How can we help you today? - There are no suggestions because the search field is empty. 1. 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[Online](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#online) # Expedia integration Manual ## In the following article you will be able to review the step by step to integrate Expedia with Fidelity Suite, this integration will allow you to respond to reviews directly from our platform. **1.** Log in to the Fidelity Suite platform: https://fidelity.myhotel.cl/login   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-May-01-2024-02-33-56-2083-PM.png?width=579&height=424&name=image-png-May-01-2024-02-33-56-2083-PM.png)   **2.** Once logged in, you must enter the following link: **[https://fidelity.myhotel.cl/online/integraciones/expedia](https://fidelity.myhotel.cl/online/integraciones/expedia)**   **3.** You must click on the **"clicking here"** button in point 1:   **![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-Apr-09-2026-09-26-50-8376-PM.png?width=1450&height=732&name=image-png-Apr-09-2026-09-26-50-8376-PM.png)**   **4.** Once inside Expedia, from the menu on the left, you must access the **Rooms and rates** section. Within it, you must choose the **Connectivity settings** option:   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-Apr-08-2026-06-51-52-0924-PM.png?width=205&height=702&name=image-png-Apr-08-2026-06-51-52-0924-PM.png)   **5.** Next, you must initiate the connection; to do so, click on the button: - **Get started** (if it is the first time) - **Add a provider** (if you already have providers configured) - **Change provider** (if you wish to replace an existing provider)   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-Apr-07-2026-10-25-09-8245-PM.png?width=670&height=522&name=image-png-Apr-07-2026-10-25-09-8245-PM.png)       **6.** In the new window, search for the provider by entering **myHotel SPA** and select it, then click the **Next** button.   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-Apr-07-2026-10-28-28-3808-PM.png?width=670&height=459&name=image-png-Apr-07-2026-10-28-28-3808-PM.png)     **7.** Enable the permissions for **Reviews,** for this you must click the **Connect** button.   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-Apr-07-2026-10-33-53-0008-PM.png?width=670&height=460&name=image-png-Apr-07-2026-10-33-53-0008-PM.png)   **8.** Once the process is finished, verify that the provider **myHotel SPA** is active.   **9.** Go back to Fidelity and click the **Check connection** button to finalize the integration.   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-Apr-09-2026-09-27-13-7354-PM.png?width=1454&height=715&name=image-png-Apr-09-2026-09-27-13-7354-PM.png)       - 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