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How to add myHotel emails to your “whitelist”.

As you know, myHotel measures and monitors guest feedback to track your service quality. For your team to manage the system effectively, it is essential that our emails bypass your spam filters.

The permanent and definitive solution for you to receive all the communications from
myHotel is to include us in the “Whitelist” of your servers.

How do I do this? Ask your systems team or server administrator to make the following adjustments: 

 

1.- Add these IPs or domain to your firewall, specifically to the incoming and outgoing mail rules:

 

IPs:
87.253.238.22
185.250.237.218

Domain:
myhotel.cl

Return-path:
bnc3.myhotel.cl

 

 

2.- Include myHotel.cl as trusted domain.