--- title: What to do if you receive many Google reviews in a short period description: In this article, we will explain the reason for this situation and give you recommendations on the steps to follow if it happens to you. --- [Skip to content](https://soporte.myhotel.cl/en/base-conocimientos/i-have-received-many-google-reviews-in-a-short-period-of-time#main-content) - [English](https://soporte.myhotel.cl/en/base-conocimientos/i-have-received-many-google-reviews-in-a-short-period-of-time) - [Español](https://soporte.myhotel.cl/es/base-conocimientos/he-recibido-muchas-reseñas-de-google-en-un-corto-período-de-tiempo) - [Português - Brasil](https://soporte.myhotel.cl/pt-br/base-conocimientos/recebi-muitas-avaliações-do-google-em-um-curto-período-de-tempo) English Show submenu for translations ![](https://soporte.myhotel.cl/hs-fs/hubfs/Logo%20myhotel%20a%20color.png?width=399&height=100&name=Logo%20myhotel%20a%20color.png) - Products Show submenu for Products - [Guest Satisfaction Surveys](https://www.myhotel.cl/en/guest-satisfaction-surveys-for-hotels/) - [Online Reputation Management](https://www.myhotel.cl/en/hotel-reputation-management/) - [Auto Case Management](https://www.myhotel.cl/en/auto-case-management-for-hotels/) - [Virtual Assistant](https://www.myhotel.cl/en/ai-virtual-assistant-for-hotels/) - Company Show submenu for Company - [About Us](https://www.myhotel.cl/en/about-us/) - [Succes Stories](https://www.myhotel.cl/en/clients/) - [Referral Program](https://www.myhotel.cl/en/referral-program/) - [Partnerships](https://www.myhotel.cl/en/partnership-en/) - [Work with us](https://www.myhotel.cl/en/jobs/) - Resources Show submenu for Resources - [eBooks](https://www.myhotel.cl/en/ebooks/) - [Blog](https://www.myhotel.cl/en/blog-3/) Open main navigation Close main navigation - Products Show submenu for Products - [Guest Satisfaction Surveys](https://www.myhotel.cl/en/guest-satisfaction-surveys-for-hotels/) - [Online Reputation Management](https://www.myhotel.cl/en/hotel-reputation-management/) - [Auto Case Management](https://www.myhotel.cl/en/auto-case-management-for-hotels/) - [Virtual Assistant](https://www.myhotel.cl/en/ai-virtual-assistant-for-hotels/) - Company Show submenu for Company - [About Us](https://www.myhotel.cl/en/about-us/) - [Succes Stories](https://www.myhotel.cl/en/clients/) - [Referral Program](https://www.myhotel.cl/en/referral-program/) - [Partnerships](https://www.myhotel.cl/en/partnership-en/) - [Work with us](https://www.myhotel.cl/en/jobs/) - Resources Show submenu for Resources - [eBooks](https://www.myhotel.cl/en/ebooks/) - [Blog](https://www.myhotel.cl/en/blog-3/) - - [English](https://soporte.myhotel.cl/en/base-conocimientos/i-have-received-many-google-reviews-in-a-short-period-of-time) - [Español](https://soporte.myhotel.cl/es/base-conocimientos/he-recibido-muchas-reseñas-de-google-en-un-corto-período-de-tiempo) - [Português - Brasil](https://soporte.myhotel.cl/pt-br/base-conocimientos/recebi-muitas-avaliações-do-google-em-um-curto-período-de-tempo) English Show submenu for translations - [Go to my account](https://fidelity.myhotel.cl/login) [Go to my account](https://fidelity.myhotel.cl/login) How can we help you today? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://soporte.myhotel.cl/en/base-conocimientos?hsLang=en) 2. [Manuals and Articles](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en) 3. [Online](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#online) # What to do if you receive many Google reviews in a short period ## In this article, we will explain the reason for this situation and give you recommendations on the steps to follow if it happens to you. **Did your hotel receive a large number of Google reviews in a short period of time?** This article explains why this might happen, what Fidelity's integration with Google does (and does not do), and what steps you can take if you suspect your property is being targeted by fake or spam reviews. Our support team has received inquiries regarding this situation. We understand that unusual activity of this nature can cause concern, so we want to clarify what is happening and how you can take action.     **What does Fidelity's integration with Google do?** The integration between the Fidelity platform and Google allows you to: - **Receive** all new reviews published on your hotel's Google Business Profile. - **Respond** to those reviews directly from the platform. - **Remove** reviews automatically if they are deleted on Google. **Important:** Under no circumstances does the integration allow for the bulk creation of reviews. Understanding that Google allows any user with a created account to leave a comment, this can be used by unscrupulous groups for other unknown purposes. **Can Fidelity delete suspicious reviews?** Fidelity displays all reviews currently active on Google. For this reason, **it is not possible to delete a review from Fidelity while it remains published on Google**. However, once Google deletes or removes a review, our platform will automatically remove it in sync. 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