--- title: 👤 How to create a user description: In this article you will learn how to create new users, only if you have Administrator permissions. --- [Skip to content](https://soporte.myhotel.cl/en/base-conocimientos/how-to-create-a-user-administrator-users-only#main-content) - [English](https://soporte.myhotel.cl/en/base-conocimientos/how-to-create-a-user-administrator-users-only) - [Español](https://soporte.myhotel.cl/es/base-conocimientos/cómo-crear-un-usuario) - [Português - Brasil](https://soporte.myhotel.cl/pt-br/base-conocimientos/como-criar-um-usuário-somente-para-usuários-administradores) English Show submenu for translations ![](https://soporte.myhotel.cl/hs-fs/hubfs/Logo%20myhotel%20a%20color.png?width=399&height=100&name=Logo%20myhotel%20a%20color.png) - Products Show submenu for Products - [Guest Satisfaction Surveys](https://www.myhotel.cl/en/guest-satisfaction-surveys-for-hotels/) - [Online Reputation Management](https://www.myhotel.cl/en/hotel-reputation-management/) - [Auto Case Management](https://www.myhotel.cl/en/auto-case-management-for-hotels/) - [Virtual Assistant](https://www.myhotel.cl/en/ai-virtual-assistant-for-hotels/) - Company Show submenu for Company - [About Us](https://www.myhotel.cl/en/about-us/) - [Succes Stories](https://www.myhotel.cl/en/clients/) - [Referral Program](https://www.myhotel.cl/en/referral-program/) - [Partnerships](https://www.myhotel.cl/en/partnership-en/) - [Work with us](https://www.myhotel.cl/en/jobs/) - Resources Show submenu for Resources - [eBooks](https://www.myhotel.cl/en/ebooks/) - [Blog](https://www.myhotel.cl/en/blog-3/) Open main navigation Close main navigation - Products Show submenu for Products - [Guest Satisfaction Surveys](https://www.myhotel.cl/en/guest-satisfaction-surveys-for-hotels/) - [Online Reputation Management](https://www.myhotel.cl/en/hotel-reputation-management/) - [Auto Case Management](https://www.myhotel.cl/en/auto-case-management-for-hotels/) - [Virtual Assistant](https://www.myhotel.cl/en/ai-virtual-assistant-for-hotels/) - Company Show submenu for Company - [About Us](https://www.myhotel.cl/en/about-us/) - [Succes Stories](https://www.myhotel.cl/en/clients/) - [Referral Program](https://www.myhotel.cl/en/referral-program/) - [Partnerships](https://www.myhotel.cl/en/partnership-en/) - [Work with us](https://www.myhotel.cl/en/jobs/) - Resources Show submenu for Resources - [eBooks](https://www.myhotel.cl/en/ebooks/) - [Blog](https://www.myhotel.cl/en/blog-3/) - - [English](https://soporte.myhotel.cl/en/base-conocimientos/how-to-create-a-user-administrator-users-only) - [Español](https://soporte.myhotel.cl/es/base-conocimientos/cómo-crear-un-usuario) - [Português - Brasil](https://soporte.myhotel.cl/pt-br/base-conocimientos/como-criar-um-usuário-somente-para-usuários-administradores) English Show submenu for translations - [Go to my account](https://fidelity.myhotel.cl/login) [Go to my account](https://fidelity.myhotel.cl/login) How can we help you today? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://soporte.myhotel.cl/en/base-conocimientos?hsLang=en) 2. [Manuals and Articles](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en) 3. [Users and alerts](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#users-and-alerts) # 👤 How to create a user ## In this article you will learn how to create new users, only if you have Administrator permissions. This feature is available for users with the Administrator role.   #### **Where in Fidelity Suite?**   1\. From Fidelity, you must click on the user icon and go to **User Management**:   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-May-08-2024-06-32-12-1958-PM.png?width=192&height=308&name=image-png-May-08-2024-06-32-12-1958-PM.png)   2\. Here you must click on the **+ Create user** button located in the upper right corner of the screen:   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-May-08-2024-06-33-29-1410-PM.png?width=286&height=142&name=image-png-May-08-2024-06-33-29-1410-PM.png)   3\. The system will ask you to add the email of the new user, if this email already has a user created in the same property, Fidelity will notify you:   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-May-08-2024-06-34-03-0096-PM.png?width=670&height=367&name=image-png-May-08-2024-06-34-03-0096-PM.png)   4\. It will also inform you if this user is created in another property, asking if you want to give this user access to your hotel as well:   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-May-08-2024-06-35-21-8828-PM.png?width=670&height=393&name=image-png-May-08-2024-06-35-21-8828-PM.png)   5\. If the user is not already created in Fidelity, it will allow you to continue with its creation. You will need to complete the user information:   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-May-08-2024-06-36-59-5125-PM.png?width=670&height=406&name=image-png-May-08-2024-06-36-59-5125-PM.png)   6\. Then you must give access to the property, you can click on the box **+ Add Property**, where your hotel will appear, in case you are the Administrator of a chain, you can give access to the entire chain or choose the hotels.   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-May-08-2024-06-38-01-3636-PM.png?width=670&height=452&name=image-png-May-08-2024-06-38-01-3636-PM.png) 7\. Then you can choose if you want this new user to have access to all the modules of the hotel, otherwise, you can choose the modules and sections that the new user will be able to view:   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-May-08-2024-06-39-04-0517-PM.png?width=670&height=546&name=image-png-May-08-2024-06-39-04-0517-PM.png)   8\. At the end of the creation process, the system will display the new user's password. From there, you can choose to send a welcome email or require them to create a new password upon their first login.   ![](https://soporte.myhotel.cl/hs-fs/hubfs/image-png-May-08-2024-06-39-28-4286-PM.png?width=670&height=278&name=image-png-May-08-2024-06-39-28-4286-PM.png)                 - [Manuals and Articles](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#main-content) - [Users and alerts](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#users-and-alerts) - [Online](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#online) - [Surveys](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#surveys) - [Desk](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#desk) - [Sentiment (Semantic)](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#sentiment-semantic) - [🤖 Concierge](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#concierge) - [API](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#api) - [🎓 Trainings and sessions](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#trainings-and-sessions) - [Platform operation](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#platform-operation) - [Policies and protocols](https://soporte.myhotel.cl/en/base-conocimientos/manuals-and-articles?hsLang=en#policies-and-protocols) - [Fidelity Glossary](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#main-content) - [A](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#a) - [C](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#c) - [D](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#d) - [E](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#e) - [F](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#f) - [G](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#g) - [I](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#i) - [M](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#m) - [N](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#n) - [O](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#o) - [P](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#p) - [R](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#r) - [S](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#s) - [T](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#t) - [U](https://soporte.myhotel.cl/en/base-conocimientos/fidelity-glossary?hsLang=en#u) - [Templates](https://soporte.myhotel.cl/en/base-conocimientos/templates?hsLang=en) - [Guides](https://soporte.myhotel.cl/en/base-conocimientos/guides?hsLang=en#main-content) - [Digital Marketing for hotels](https://soporte.myhotel.cl/en/base-conocimientos/guides?hsLang=en#digital-marketing-for-hotels) - [Reputation and Guest Experience](https://soporte.myhotel.cl/en/base-conocimientos/guides?hsLang=en#reputation-and-guest-experience) - [Hotel Management and Operations](https://soporte.myhotel.cl/en/base-conocimientos/guides?hsLang=en#hotel-management-and-operations) - [Finance](https://soporte.myhotel.cl/en/base-conocimientos/finance?hsLang=en#main-content) - [🤔 Frequently Asked Questions (FAQ)](https://soporte.myhotel.cl/en/base-conocimientos/finance?hsLang=en#frequently-asked-questions-faq) - [📚 Manuals](https://soporte.myhotel.cl/en/base-conocimientos/finance?hsLang=en#manuals) [![Chill listening crop-3](https://soporte.myhotel.cl/hs-fs/hubfs/logotipo-myhotel@2x.png?width=100&height=45&name=logotipo-myhotel@2x.png "Chill listening crop-3")](http://myhotel.cl) Help Center Copyright © 2026, myHotel