In this article we will give you more details about Semantic's analysis.
The Semantic module is a tool that helps the hotelier to know which are the topics and areas whose performance is positive and negative according to the analysis performed by our artificial intelligence on the comments received in the surveys and reviews.Not all comments are analyzed by Semantic, only those that meet the following conditions:
- Number of characters of the comment:
- Online comments: 75 characters minimum.
- FollowUp comments: 40 characters minimum.
- Onsite comments: 25 characters minimum.
- That the comments contain topics or areas related to the type of Industry.