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I paid the invoice and I still get the notice on the platform, why is this?

Several factors can cause a delay. Here is what you should check:

  1. The time to confirm and reconcile the payment depends on which payment method you use, but once the payment is confirmed, the maximum time is 1 hour.
  2. You may have other outstanding balances. Please check your account status directly in your profile's billing section: https://fidelity.myhotel.cl/invoice
  3. Once you have verified the above, press CTRL+SHIFT+R and it should disappear.