Response rate
Indicator that measures how efficient are the feedback collection channels used by the hotel, there are 2 types of survey responses: Response by e-mail and Response by public link (Usually a QR or tablet at the front desk).
Indicator that measures how efficient are the feedback collection channels used by the hotel, there are 2 types of survey responses: Response by e-mail and Response by public link (Usually a QR or tablet at the front desk).